Service 01
Find the leak
Leaders feel that growth or operations are stuck, but the evidence is scattered. Vendors arrive with a platform. The company still cannot say which leak is expensive.
What is going wrong
Most companies do not have a dashboard problem. They have an unclear problem. A new tool is proposed every quarter and none of them finish the last job.
CEOs, COOs, and marketing leaders who know something is expensive and cannot yet say which leak, which join, or which ritual is the constraint.
What this costs
Spend accumulates. Staff time is used on the visible task rather than the expensive one. Strategy meetings recycle the same unresolved questions.
How we work
A structured diagnosis: market and customer context, process and data audit, funnel and measurement review, then a prioritised set of opportunities with a recommended sequence.
What you get
- Business problem discovery with non-technical decision-makers
- Data and process audit across the systems you already have
- Funnel and journey mapping where it affects revenue
- Measurement strategy: what should be true, owned, and reported
- Opportunity prioritisation with a recommended first implementation
How it happens
- 01 Discovery conversations with the people who run the work, not only the people who bought the tools.
- 02 Source and process review: where data is created, copied, and lost.
- 03 A written diagnosis, not a slide of buzzwords. Constraints, evidence, and a proposed sequence.
- 04 A decision on what not to do yet.
Systems we connect
01
Conversations
Leaders and operators describe the week, the file, and the argument.
02
Source map
Systems, objects, keys, and who currently glues them.
03
Journey
Where a customer, a shipment, or a SKU actually moves.
04
Constraint
The expensive leak, named in operating language.
Before
Vendor demos set the agenda. The last unfinished project is ignored. Success is “we started a dashboard”.
After
A shared statement of the problem. A first implementation that is obviously next. A baseline so later work can be judged.
What you should see
- A shared statement of the problem leadership can stand behind.
- A sequence that starts with the constraint, not the catalogue.
- A measurement baseline so later work can be judged.
Poor fit if you already know the exact build and only want labour. Diagnosis is independent of vendor. We will not recommend a platform to finish last quarter’s unfinished job.
Common questions
Start with the leak. Not a catalogue.
Describe the meeting that argues, the file that runs the week, or the tool that never finished the last job.
Start a conversation