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This site introduces the work. We keep only what we need to reply to you.
If you write through the contact form, we use your name, email, and note to decide whether we can help, and to reply. We do not sell that information. We do not buy lists. We do not run advertising pixels as the point of this site.
If you complete the operations assessment, that briefing stays in your browser unless you send it with a note. We do not see the ticks until you choose to write.
If you sign in, the account exists so you can return to a conversation. You can ask us to delete it.
Project work, when it happens, is covered by a separate agreement. That agreement says which systems we may access and how long we keep working files.
Questions: use the contact page. Name the request. We will answer in writing.