Industries
Different trades. Same kind of mess.
The work is the same sequence. The objects change: a client, a shipment, a SKU.
Coaching and education
Interest to payment, stuck in five tools.
Coaching, education, and high-touch service businesses often grow on personal reputation and a stack that was never designed: ads, calendar, CRM, calls, community, and billing. The founder can still feel the business. The numbers cannot.
Logistics
The delay is not a glitch. It is cost.
Logistics businesses live on cycle time, exceptions, and margin. When TMS, warehouse, CRM, billing, and finance do not agree, the delay is not cosmetic. It is cost, service failure, and a leadership team steering after the fact.
FMCG and operations
Commercial, supply, and finance cannot share a number.
FMCG and related operational businesses run on availability, sell-through, promotions, and cost. When ERP, trade, e-commerce, ads, and spreadsheets disagree, the company argues about last month instead of steering this week.
Professional services
The billable week hides in four products.
Consultancies, agencies, and firms sell time, retainers, and outcomes. CRM, projects, time, and billing rarely share a client. Utilisation is a feeling. Cash is a surprise.
Wholesale and distribution
Stock, orders, and cash do not share a clock.
Distributors live on availability, fill rate, and terms. ERP, B2B portal, sales, and finance each have a version of the order. The week is spent reconciling, not selling.
Field service and trades
The job is done. The system finds out later.
Installers, maintainers, and trades run on jobs, parts, and callbacks. Calendar, van stock, CRM, and invoicing do not meet in the day. Revenue waits on a form that was filled in the cab.
E-commerce and D2C
Ads look fine. Cash does not.
D2C brands can see spend to the pound and still not see contribution. Ads, store, 3PL, and finance each close a different week. Returns and paid media eat the margin that the dashboard celebrated.
Hospitality and multi-site
Each site has a number. None of them is the number.
Groups with more than one site drown in local truth. POS, bookings, payroll, and head office each close a different day. The operator knows the floor. The pack does not.
Manufacturing
The floor moved. Finance has not.
Mid-sized manufacturers run on orders, materials, and machines. MES, ERP, sales, and finance update on different clocks. On-time is a shop-floor fact and a board-pack fiction.
Recruitment and staffing
A placement is a file, a CRM, and a hope.
Agencies sell speed and trust. ATS, CRM, timesheets, and billing rarely share a candidate. Fill rate is a story. Margin is found at month-end.
If a spreadsheet still runs the week, start there.
Describe the stack and the meeting that stalls.
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